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Referenslista: Aartsengel, A. v., & Kurtoglu, S. (2013). Handbook on continuous improvement transformation: the lean Six Sigma framework and systematic methodology for implementation. New York; Berlin: Springer. Agarwal, R., & Bajaj, N. (2008). Managing outsourcing process: Applying Six Sigma. Business Process Management journal 2008 Vol. 14 Issue 6., 829-837. Antonio, B., & Gaudenzi, B. (2013). Risk Management: How to Assess, Transfer and Communicate Critical Risks: Springer Verlag Italia. Baglieri, D. (2014). Information systems, management, organization and control: smart practices and effects (Vol. 6; 6.). Cham: Springer. Blair, B. T., & Smallwood, R. F. (2013). Wiley CIO, Volume 582: Managing Electronic Records Methods, Best Practices, and Technologies: John Wiley & Sons, Incorporated. Bonham, S. S. (2005). IT project portfolio management. Boston: Artech House. Bourne, L. (2009). Stakeholder relationship management: a maturity model for organizational implementation. Burlington, VT: Gower. Brocke vom, J., & Rosemann, M. (2010). Handbook on business process management 2: strategic alignment, governance, people and culture. Berlin; London: Springer. Burton, T. T. (2011). Accelerating lean six sigma results: how to achieve improvement excellence in the new economy. Ft. Lauderdale, Fla: J. Ross Pub. Cadle, J., Paul, D., & Yeates, D. (2010). Business analysis. London: British Computer Society. Carter, L. (2013). The change champion's field guide: strategies and tools for leading change in your organization. San Francisco: Pfeiffer. Chang, J. F. (2006). Business process management systems: strategy and implementation. Boca Raton, FL: Auerbach Publications. Chemuturi, M. (2013). Mastering IT Project Management: J. Ross Publishing. Chiarini, A. (2012). From Total Quality Control to lean Six Sigma: evolution of the most important management systems for the excellence. New York;Milan;: Springer. Crawford, J. K. (2015). Project Management Maturity Model, Third Edition. Hoboken: Taylor and Francis. Cross, K. F. (2004). Quick hits: 10 key surgical strike actions to improve business process performance. New York: American Management Association. Cutsuridis, V., Hussain, A., Taylor, J. G., & SpringerLink. (2011). Perception-action cycle: models, architectures and hardware (Vol. 1.; 1). New York; London: Springer. Duffy, G. L. (2014). Modular kaizen: continuous and breakthrough improvement. Milwaukee, Wisc: ASQ Quality Press. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of Business Process Management. Dordrecht: Dordrecht Springer. Franklin, M. (2014). Agile Change Management: Kogan Page. George, M. O. (2010). The lean six sigma guide to doing more with less: cut costs, reduce waste, and lower your overhead. Hoboken, N.J: John Wiley & Sons. Grabis, J., Kirikova, M., Zdravkovic, J., & Stirna (Eds.), J. (2013). The practice of enterprise modeling: 6th IFIP WG 8.1 Working Conference, PoEM 2013, Riga, Latvia, November 6-7, 2013 ; proceedings. Heidelberg [u.a.]: Springer. Greiman, V. (2013). Megaproject management: lessons on risk and project management from the Big Dig. Hoboken, N.J: John Wiley & Sons. Hampton, J. J., & Knovel. (2009). Fundamentals of enterprise risk management: how top companies assess risk, manage exposures, and seize opportunities. New York: American Management Association. John, A. D. I., & Lunau, S. (2008). Six Sigma+Lean toolset: executing improvement projects successfully. Berlin: Springer. Karlöf, B., & Lövingsson, F. H. (2005). The A-Z of management concepts and models. London: Thorogood. Kerzner, H. R. (2013). Project Managment: A Systems Approach to Planning, Scheduling and Controlling. New Jersey: John Wiley & Sons, Inc. Knapp, D. (2010). The ITSM process design guide: developing, reengineering, and improving IT service management. Ft. Lauderdale, FL: J. Ross Pub. Lam, J. (2014). Enterprise risk management: from incentives to controls. Hoboken, New Jersey: John Wiley & Sons, Incorporation. Laycock, M. (2014). Risk management at the top: a guide to risk and its governance in financial institutions. Chichester, England: Wiley. Lent, B. (2013). Cybernetic Approach to Project Management. Berlin, Heidelberg: Springer Berlin Heidelberg. Louisot, J.-P., & Ketcham, C. H. (2014). ERM - Enterprise Risk Management: Issues and Cases. Somerset, NJ, USA: John Wiley & Sons, Incorporated. Lunau, S., John, A., Meran, R., Roenpage, O., & Staudter, C. (2013). Six Sigma+Lean toolset: mindset for successful implementation of improvement projects. New York; Berlin: Springer. Luo, Z. (2013). Mechanism Design for Sustainability: Techniques and Cases. Dordrecht: Springer Netherlands. Lyngso, S., Books24x, B., & Books24x, I. (2014). Agile strategy management: techniques for continuous alignment and improvement (Vol. 18; 18.). Boca Raton, FL: CRC Press. Maizlish, B., & Handler, R. (2005). IT portfolio management step-by-step: unlocking the business value of technology. Hoboken, N.J: John Wiley & Sons. Maley, C. H. (2012). Project management concepts, methods, and techniques (Vol. 9). Boca Raton, Fla; London: Auerbach. Marchetti, A. M. (2005). Beyond Sarbanes-Oxley Compliance: Effective Enterprise Risk Management: Wiley. McBride, M. (2013). Managing Projects in the Real World. DE: Apress. Moehrle, M. G., Isenmann, R., & Phaal, R. (2013). Technology roadmapping for strategy and innovation: charting the route to success. New York; Berlin: Springer. Moran, A. (2014). Agile Risk Management. Nordh, R. (2014). Hjältarnas förändringsresa: Nordh. O'Conchuir, D. (2010). Overview of the PMBOK Guide. Dordrecht: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG. Paladino, B. (2011). Innovative corporate performance management: five key principles to accelerate results. Hoboken, N.J: Wiley. Pennypacker, J., Retna, S., & The Enterprise Portfolio Management Council. (2009). Project portfolio management: a view for the management trenches. Hoboken, N.J: Wiley. Perry, M. P. (2013). Business driven PMO success stories: across industries and around the world. Plantation, FL: J. Ross Publishing. Person, R. (2013). Balanced scorecards & operational dashboards with Microsoft Excel. Indianapolis: J. Wiley and Sons. Persson, A., & Stirna, J. (2009). The Practice of Enterprise Modeling: Second IFIP WG 8.1 Working Conference, PoEM 2009, Stockholm, Sweden, November 18-19, 2009, Proceedings: Springer-Verlag. PMI. (2008). A Guide to the Project Management Body of Knowledge: PMBOK Guide, fourth ed. (Vol. 4): Project Management Institute PMI. Podeswa, H. (2009). The business analyst's handbook. Boston, Mass: Course Technology PTR. Roberts, D. (2013). Unleashing the Power of IT: Bringing People, Business, and Technology Together (2nd Edition): John Wiley & Sons. Royer, P., Paul S. (2014). Project Health Assessment. Hoboken: Taylor and Francis. Saxena, R., & Srinivasan, A. (2013). Business Analytics: A Practitioner’s Guide: Springer-Verlag. Sayer, N. J., & Williams, B. (2007). Lean For Dummies (1 ed.). Hoboken: Wiley. Scheer, A.-W., Abolhassan, F., Jost, W., & Kirchmer, M. F. W. (2003). Business Process Change Management: ARIS in Practice. Berlin, Heidelberg: Springer Berlin Heidelberg. Schlickel, M. (2013). Strategy Deployment in Business Units: Patterns of Operations Strategy Cascading Across Global Sites in a Manufacturing Firm: Springer-Verlag. Schmidt, W., Stary, C., & Fleischmann, A. (2012). Subject-Oriented Business Process Management: Springer. Skarzynski, P., & Crosswhite, D. (2014). Innovator's Field Guide: Market Tested Methods and Frameworks to Help You Meet Your Innovation Challenges. Somerset, NJ, USA: John Wiley & Sons, Incorporated. Smallwood, R. F. (2014). Information governance: concepts, strategies, and best practices. Hoboken, N.J: John Wiley & Sons. Sushil, & Stohr, E. A. (2014). The flexible enterprise (Vol. 1.; 1). New Delhi: Springer. Thamhain, H. J. (2014). Managing technology-based projects: tools, techniques, people, and business processes. Hoboken, N.J: John Wiley & Sons. Tremblay, V. J., & Tremblay, C. H. (2012). New perspectives on industrial organization. New York; London: Springer. Tuominen, K., Malmberg, L., & ebrary. (2012). Six Sigma excellence criteria: self-assessment work book: 38 searching questions and contrasting pairs of examples: what separates the successful from the average? Turku, Finland: Benchmarking Ltd. Uden, L., Wang, L. S. L., Rodríguez, J. M. C., Yang, H.-C., & Ting, I.-H. (2014). 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management. Dordrecht: Springer Netherlands. Uhl, A., & Gollenia, L. A. (2012). A handbook of business transformation management methodology. Burlington, VT; Farnham: Gower. van der Aalst, W. M. P. (2011). Process Mining: Discovery, Conformance and Enhancement of Business Processes. Berlin, Heidelberg: Springer Berlin Heidelberg. van Gunsteren, L. A. (2011). Stakeholder-oriented Project Management: IOS Press. vom Brocke, J., & Schmiedel, T. (2015). BPM - Driving Innovation in a Digital World. Cham: Springer International Publishing. Wysocki, R. K. (2011). The business analyst/project manager: a new partnership for managing complexity and uncertainty. Hoboken, N.J: John Wiley & Sons. Wysocki, R. K., Kaikini, S., & Sneed, R. (2014). Effective project management: traditional, agile, extreme. Indianapolis, Indiana: Wiley. Öbrand, L., Augustsson, N., Holmstrom, J., & Mathiassen, L. (2012). The Emergence of Information Infrastructure Risk Management in IT Services.
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